In this course participants will have the opportunity to develop their understanding of emotional intelligence and what this means to them. Participants will explore the key characteristics that form the foundations of emotional intelligence, and share examples of when they have demonstrated these characteristics in their work and life. Finally, the course will identify areas where emotional intelligence is important, focusing on specific areas relevant to teams and organisations. Participants can expect to develop their knowledge of emotional intelligence and related characteristics and attributes, whilst also developing skills through working and collaborating in a co-operative learning space. 

Who is it for?

  • Employees of all levels including leaders and managers 
  • Board members/director 
  • Anyone whose role involves communicating and influencing others

Course content

During this course, participants will:
  • Define emotional intelligence and what this means
  • Describe the characteristics of emotional intelligence and how they are demonstrated in the work they do
  • Identify where emotional intelligence is most important in the work of teams and organisations 

Length of course

This is a half-day course, lasting 3 hours.


Book this course for you or your organisation

All our courses can be facilitated live in-person, or online via Zoom.

If you'd like to book this course for you or your organisation, or have any questions that you'd like to ask about the content then our Learning team are happy to help. Get in touch via the button below and one of the team will reply to your query ASAP.

Get in touch


Not the course for you? Head back to our Training for Organisations homepage to see more options.